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Odd issue with wifes laptop
05-29-2013, 05:58 PM, (This post was last modified: 05-29-2013, 06:28 PM by Phrosty.)
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Phrosty Offline
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Odd issue with wifes laptop
I am not sure how to explain this issue so I will go ahead and do my best. My wife has been complaining that her laptop is acting strange and won't let her update her flash player or any programs. I thought she was just doing something wrong. I tried to update firefox for her and anytime it tries to download it fails. I tried to update ccleaner and it fails. Then I noticed that anything being downloaded fails no matter what it is. I tried to download something from the internet and it gave me an error saying I do not have permission to save to the downloads folder. I tried changing directories. Still says I have no permission, it says to talk to my system admin.I have ran scans and nothing. I tried closing out the Antivirus and seeing if it was something to do with the config and nope still cannot. I am all out of ideas, does anybody have any suggestions?

edit - So I checked the blocked stuff on my AV and it keeps blocking everything firefox does for some reason. I have no idea why. It is not in the blocked list or anything. It's under trusted files. So confused.
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05-29-2013, 07:00 PM,
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MathieuB Offline
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RE: Odd issue with wifes laptop
Uninstall the anti-virus.

Moved to troubleshooting Wink
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05-29-2013, 08:28 PM,
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mwhals Offline
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Odd issue with wifes laptop
(05-29-2013, 07:00 PM)MathieuB Wrote: Uninstall the anti-virus.

Moved to troubleshooting Wink

I agree. Remove it and try reinstalling or switch to another.
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05-30-2013, 03:38 PM,
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Phrosty Offline
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Re: Odd issue with wifes laptop
Wow how did I not get this in troubleshooting lol. Yeah the av randomly freaked out. Uninstallled and reinstalled and works perfect now lol.

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