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New build: Unexpected Restarts
11-06-2011, 12:54 AM,
#1
New build: Unexpected Restarts
Built a new computer from scratch last night. Installed OS and drivers without a hitch; everything ran smoothly. Yet earlier this morning Windows started restarting throughout the day with an Event Problem screen.

Based on someone's guess on another forum, I believe it's the GPU. If I try to run Windows System Rating Index, it restarts without fail everytime. Someone on another forum believes its a TDR error.

PLEASE if anyone could help me fix this, I'd highly appreciate it.


CPU: AMD Phenom II X4 965 3.4 GHz
Motherboard: ASRock 770 Extreme3 AM3 AMD 770 SATA 6Gb/s
Video Card: GIGABYTE GVN560UD-1G GeForce GTX 560 Ti (Fermi) 1GB 256-bit
RAM: Mushkin Enhanced Blackline 8GB 240-Pin DDR3 1600 (PC3 12800)
HDD: WD Caviar Black 1TB SATAII
Optical: ASUS Black SATA 24X DVD Burner
Case: Antec Three Hundred Illusion
PSU: Antec BP550 Plus ATX12V V2.2 80 Plus Certified Modular Active

----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80075524E0
BCP2: FFFFF880131F26E8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110511-19875-01.dmp


Attached Files
.zip   110511-19875-01.zip (Size: 34.16 KB / Downloads: 4)
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11-06-2011, 07:44 PM,
#2
RE: New build: Unexpected Restarts
Try re installing the latest drivers from Nvidia. If that doesn't work, try installing a few older drivers.
Desktop: CPU: Intel Core i5 2500 3.30GHz RAM: G.Skill 8GB MOBO: ASRock P67 Extreme4 Gen3 Video Card: SLI MSI Nvidia GeForce GTX 460 768 SSD: Corsair Force 3 60GB HDD: Samsung F3 1TB Sound: Creative Sound Blaster X-Fi Titanium Mouse: Storm Sentinal Z3RO-G Keyboard: Das Keyboard Silent/Filco Majestouch 2 Speakers: Behringer MS-16 Headphones: Alessandro MS-1/Shure SRH440 modded Router: D-Link Xtreme DIR-655 Monitor: Dell Ultrasharp U2312HM De-anti-glared Laptop: Lenovo Thinkpad X120e/Thinkpad T430
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11-06-2011, 08:25 PM, (This post was last modified: 11-06-2011, 08:26 PM by Andrew J.)
#3
RE: New build: Unexpected Restarts
I analyzed the dump and the file that's causing the problem is nvlddmkm.sys, which is part of the NVIDIA driver. Try updating them as ichigeki suggested.
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11-13-2011, 10:08 AM,
#4
RE: New build: Unexpected Restarts
I used to have this problem a couple years ago with the very same file. Updating the driver fixed the problem.
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